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Shipping & Returns

Shipping

TrakTec uses UPS to calculate our shipping costs and there is no added shipping and handling fee. We offer a range of standard and expedited shipping rates at checkout. To get an estimate of the shipping costs before checkout, add your product and then view your cart. You can then add any discount codes and view shipping rates based on your shipping address. For shipping outside of the US please contact us by calling 866-752-2357. 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


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